Grief affects your costs, culture, & organization's growth.
Personalized grief and mental health support via text - reaching members when healthcare can't, and turning life's heaviest moments into lasting trust.
Trusted by industry leaders
Support that fits your organization
Support that actually works
feel more supported after enrolling
found Help Texts genuinely helpful
still active after 6 months
countries and 28 languages available
How it works for organizations
Easy to implement, low-cost and no work added to your team. Help Texts handles all the implementation and content.
Real stories, real support
“I am a skeptic by nature, but after seeing how Help Texts provides support after sudden, traumatic deaths like suicide, homicide, heart attacks, and aneurisms, I immediately sensed the invaluable service that could be offered to organ, eye, and tissue donor families. I love that the texts are non-invasive and save valuable staff time and print/postage costs too.”
“A little over a year ago, I lost my dad. Help Texts didn’t try to “fix” my grief. They normalized it, gave me real, practical ways to take care of myself, and—somehow—made me look forward to text messages. I hope you never have to navigate this kind of loss, but if you do, Help Texts can, well, help.”
“Empathia has seen an increase in demand for digital grief support solutions to meet the needs and preferences of those impacted by loss. Help Texts allows us to offer the right resources at the right time, with compassion and empathy.”
“We wanted to improve the support offered to families following a patient's death, and discovered Help Texts. Help Texts will provide many more personalized touches for families who choose this service during the first year of bereavement than have ever been possible with past efforts. These encouraging and supportive texts are a great complement to the support resources we already have in place.”
“Help Texts is a positive, disruptive innovation for the hospice community. Their grief support is a beautiful way for technology and human centered work to come together and have transformative outcomes for bereaved hospice families.”
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FAQ
Everything you need to know about Help Texts
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What is Help Texts?
Help Texts is an easy, discreet way to receive expert mental health and grief support directly to your phone via text message, no app required. Personalized support is available for grief after a loss, pregnancy loss, pet loss, caregiving stress, mental health and well-being, and healthcare worker burnout.
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Are Help Texts messages written by AI?
No. Every Help Texts message is written by our team of world-leading experts and has been independently certified as human-created (non-AI generated) by Credtent. When you're navigating grief or a mental health challenge, you deserve real, human support, not AI-generated content.
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What kinds of support does Help Texts offer?
Personalized text support is available for:
- Grief after the death of a loved one
- Pregnancy loss and miscarriage grief
- Grieving the death of a pet
- Caregivers supporting a loved one with a terminal illness or diagnosis
- Mental health and well-being (including depression, loneliness, and divorce)
- Healthcare worker burnout and compassion fatigue
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Can my hospice, healthcare organization, or employer offer Help Texts to patients or employees?
Yes. Help Texts partners with organizations to provide grief and mental health text support at scale. We work with hospices, hospitals, healthcare providers, employers, Employee Assistance Plans (EAPs), funeral providers, tissue banks, OPOs, government departments, churches, and charities. Our organizational plans make it easy and affordable to provide meaningful support to patients, families, and employees.
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Can my organization use Help Texts?
Absolutely! Help Texts works with organizations around the world, including hospices, employers, healthcare providers, Employee Assistance Plans (EAPs), funeral providers, tissue banks, OPOs, government departments, churches and charities. We make it easy and affordable for organizations to care for people at scale.